Escape from "Mall Ads" Dependence: Tactics for Maximizing Incremental ROAS Using PMAX
"Saturation of mall ads" that many EC operators face. While search ads (RPP and Item Match) in Rakuten and Yahoo! Shopping can approach groups with high purchasing motivation, soaring CPC due to intensified competition and decline in "incremental effect" due to excessive exposure to existing customers are challenges. In this article, we explain tactics to achieve both true acquisition of new customers and maximization of ROAS by strategically utilizing Google Ads' "PMAX (Performance Max Campaign)" and optimizing external inflow to your own EC and mall stores.
Table of Contents (Click to Expand)
1. Limits of Mall Ads and Necessity of PMAX
Mall ads tend to be a "scramble for the pie" competing for users who already visit the mall with purchasing motivation. What is important here is the concept of "Incremental ROAS (Incremental Return on Ad Spend)". It is necessary to exclude users who would have purchased even without advertising, and evaluate sales generated for the first time by advertising.
PMAX is distributed across all Google assets, including Google Search, YouTube, Display, Gmail, and Maps. It is possible to approach potential layers outside the mall and efficiently guide "unknown customers" who cannot be reached within the mall. By maximizing attribution analysis by machine learning, you can break away from evaluation biased towards last click.
2. PMAX Settings to Maximize Incremental ROAS
The key to achieving results with PMAX is "supply of correct data" to machine learning. In particular, by enabling settings that emphasize "acquisition of new customers", excessive retargeting to existing customers can be suppressed, and pure incremental sales can be maximized.
- Utilization of New Customer Acquisition Goals: In the management screen of Google Ads, assign a high LTV (Life Time Value) to acquisition of new users and optimize the algorithm.
- Subdivision of Asset Groups: Optimize creatives for each target audience and product category to enhance affinity with user search intent.
- Utilization of Audience Signals: Supply customer lists and segments with strong purchasing intent to accelerate learning speed.
3. Optimization of GMC Feed and Final URL Expansion
The engine of PMAX is the feed data of Google Merchant Center (GMC). Including "benefit appeal keywords" that cannot be picked up by mall search in product titles and descriptions leads to maximization of display opportunities.
Also, when using the "Final URL Expansion Function", strictly perform negative URL settings to prevent inflow to pages that do not contribute to conversion (such as company profile or terms), and concentrate advertising budget on landing pages directly linked to sales.
4. Performance Analysis and Data Utilization
The most important thing in PMAX operation is ensuring transparency of delivery results. Utilize Google Ads insight reports to visualize which keywords and assets contributed to conversion. This makes it possible to clarify the division of roles with mall ads and optimize budget allocation.
FAQ
- Q. Won't PMAX cannibalize (compete) with mall ads?
- A. There may be some overlap at the search keyword level, but since PMAX covers a wide range of surfaces such as video and display, an increase in new inflows exceeding cannibalization can be expected as a whole. Control is also possible by excluding brand keywords.
- Q. How long does it take for PMAX to start showing results?
- A. Generally, a 'learning period' of about 2 weeks to 1 month is required for machine learning optimization. During this period, avoiding frequent setting changes and accumulating sufficient conversion data are the keys to success.
- Q. Can I use PMAX even if I don't have my own EC site?
- A. Yes, it is possible. By setting the product page in the mall as the link destination and building a GMC feed, it becomes a very powerful weapon as a means of attracting customers to the mall store.
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Excessive dependence on mall ads carries the risk of creating a growth ceiling yourself. By utilizing Google PMAX and taking an approach conscious of "incremental (increase)" to the vast user layer outside the mall, it is possible to soundly raise the profitability of the entire EC business. Let's introduce the polishing of GMC feed and the operation framework specialized in acquiring new customers right now.
Published: 2026-01-15 / Author: Osamu Yasuda
References
- [1] Google Ads Help: About Performance Max campaigns
- [2] Incremental Lift Measurement in Digital Advertising Best Practices
- [3] Data-Driven Marketing: The 15 Metrics Everyone in Marketing Should Know

