Announcement of L STEP Agency Registration

Meets Consulting has recently been registered as an official agency partner of “L STEP,” a LINE Official Account extension tool.
With this registration, we are now fully equipped to provide end-to-end support—from strategic planning for LINE operations to L STEP implementation, setup, and ongoing optimization.

“We’re getting traffic, but conversion rates aren’t improving.”
“Our friend count is increasing, but it’s not translating into sales.”
“Our message distribution depends on specific individuals, and operations are not scalable.”

We help solve these challenges through systemization, supporting LINE operations that drive measurable results.

1. Background | Has Your LINE Operation Stopped at “Broadcasting”?

While LINE Official Accounts enable close communication with customers and can effectively drive actions such as purchases, store visits, and applications, many businesses encounter operational bottlenecks.

• Relying mainly on mass broadcasts, leading to stagnating response rates

• Unable to segment effectively due to limited customer attribute visibility

• Manual handling of inquiries and guidance, increasing operational workload

• Knowledge concentrated in one person, making continuity difficult

The key to overcoming these challenges lies in optimized communication design tailored to each customer (scenarios, tags, and segmentation).

As an L STEP agency partner, Meets Consulting supports the evolution of LINE operations from simple “broadcasting” to structured customer journeys that generate results.

2. Services | One-Stop Support from Strategy to Implementation and Optimization

At Meets Consulting, we go beyond basic tool configuration. We provide comprehensive support that includes strategy design and operational optimization directly linked to results.

Examples of Our Services

• Current situation analysis and issue identification (customer flow, response rates, operational structure review)

• Strategy design: distribution planning, scenario development, tag and segment design, customer journey optimization

• System setup: message distribution, rich menu creation, response forms, step-based messaging construction

• Content creation: message copywriting, value proposition development, offer design

• Operational support: KPI design, A/B testing, improvement proposals, message distribution outsourcing (if required)

• In-house capability building: operational manuals and team training

From “starting small to test results” to “fully building a structure to maximize LTV,” we tailor our approach to your objectives.

3. Client Benefits | From LINE Management to Revenue-Driving LINE

1) Improved Response and Conversion Rates

• Segmented messaging tailored to customer status increases engagement

• A structured path from guidance to application reduces drop-offs

2) Reduced Operational Workload and Elimination of Dependency

• Automation of common guidance and follow-ups reduces manual tasks

• Establishing team-based operations prevents over-reliance on a single individual

3) Enhanced Customer Experience and Increased LTV

• Timely communication such as post-purchase follow-ups, pre-visit reminders, and re-engagement campaigns

• Building long-term trust that leads to retention and repeat purchases

4. Agency URL